Just as there is no one-size-fits-all project, equipment that can be tailored to meet specific needs is a must-have for successful projects.
With a legacy of over 45 years servicing Australian heavy industries, Toshiba’s low voltage electric motors are known for their reliability and robust nature. However, it’s the customisation capabilities of its products that the team can hang its hat on.
As Australia’s mining and resources industries continue to grow, the need for reliable motors and machinery is critical on busy project sites. Complex needs, coupled with strict regulations and rigorous safety requirements, drive industry demand for product customisation.
High-standard service
Toshiba’s low-voltage electric motors are renowned for their quality – delivering reliable power and performance to busy sites. With two large motor modification workshops strategically located in Sydney and Perth, Toshiba is perfectly placed to support the success of its clients’ projects.
However, in customisation capabilities is where Toshiba’s name stands tall.
Toshiba Product Manager – Low Voltage Motors, Mark Grabe, said, “Having an experienced team in both our Sydney and Perth workshops means that Toshiba low voltage motors can be customised to the highest degree.
“It’s a service we’re really proud of, and one that we offer as a standard.”
Workshops in these vital locations means that Toshiba low voltage motors can be customised and delivered to site within days, already tailored to meet project needs.
When it comes to customising, it’s not just the odd motor here or there; 80 per cent of Toshiba motors supplied in Australia are customised to client specifications.
Comprehensive customisation
From a change in the paint colour used to enlarging the size of terminal boxes on motors; or from fitting additional thermistors/RTDs to installing special flanges or rain hats, this level of customisation means getting under the hood and delivering a completely unique product, designed for site-specific requirements.
However, customisation never means compromise.
Toshiba motors are equipped to meet stringent safety and compliance standards for use in hazardous areas, complete with certifications and audits from international safety bodies, such as non-sparking (Ex nA), increased safety (Ex e), explosion-proof (Ex d), dust-ignition proof (Dip), and more.
Each customised Toshiba motor undergoes rigorous strength and efficiency verification testing at Toshiba’s Sydney performance testing centre.
The motors are tested on load under different parameters, based on customer needs. These tests are designed to mimic on-site conditions, demonstrating true performance to ensure the assets are ready for real-world operation.
“Our testing facility means that our customers know their motors will arrive ready to work and can face up to the pressures of site. It’s peace of mind that you don’t get anywhere else,” Mr Grabe said.
The quality of operation is backed up by a hands-on support team. After all, motors don’t only work during business hours – they’re operational 24 hours a day, 365 days a year. This means that Toshiba’s engineering service team is too, providing a critical emergency breakdown service. With an extensive local inventory, a new asset can be customised and supplied to site as quickly as possible, limiting costly downtime.
Australia’s heavy industries rely on assets meeting the complex requirements of unique projects as they evolve, and depth of customisation is critical.
Toshiba provides unmatched customisation capabilities for its low voltage motors, providing assurance to customers that its assets will power their projects – now and into the future.
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