Pumps play a role in industries around the world, including mining, with end-users choosing to purchase solutions from experts who are committed to customer satisfaction.
There’s a famous saying – ‘a jack of all trades is a master of none’ – and this can be applied to companies who stretch themselves thin by trying to supply a large quantity of products across industries.
With such a broad range of equipment alongside their pumping solutions, trying to supply and service all these products and applications can see companies lose industry-specific, in-depth product knowledge that pump end-users want from experts, leading to increased customer dissatisfaction.
A focus on satisfaction
Sacrificing expertise is not a concern for ROTO Pumps, whose focus on pumps has enabled it to hone its industry knowledge and establish itself as a pumping expert that prioritises customer satisfaction.
With its laser focus on pumps, ROTO Pumps’ world-class research and development has not only enabled it to develop customised, state-of-the-art pumping solutions, but has also helped it cement itself as a front runner in the market.
Even with its R&D team boosting product reliability and efficiency and reducing the lifecycle cost of its products, ROTO pumps is so committed to customer satisfaction that it services exchange pumps at its Dandenong head office, taking worn or damaged pumps from customers and completely rebuilding them like new.
With its extensive knowledge of pumps, ROTO Pumps understands industry needs and is committed to delivering high-quality pumping solutions to the global market.
Building international reach
Established in 1968, ROTO Pumps is the pioneer manufacturer of progressive cavity pumps in India, with more than 50 years’ experience providing high-quality, efficient and reliable pumping solutions to a wide variety of industries.
Most major pump manufacturers around the world own or have partnerships with manufacturing plants in both India and China, and ROTO Pumps prides itself on its authenticity and its ability to consistently and reliably provide top-quality products to the global market.
ROTO Pumps has exported its pumping solutions to more than 50 countries around the world, demonstrating its dependability as a manufacturer and supplier of high-quality equipment.
ROTO Pumps has been supplying directly into Australia since 2001 – its first warehouse outside of India. With its head office in Dandenong and satellite sales managers in Sydney, Brisbane and Perth, ROTO Pumps’ reach is steadily growing as end-users recognise its high-quality products and expertise.
Pumping equipment must be especially robust to withstand the harsh conditions of mining applications. Responding to the needs of Australia’s critical mining industry ROTO Pumps offers a range of solutions to be used in a variety of applications, including mineral processing, slurry transfer, dewatering, water spray for dust suppression and other general applications.
For more information, visit rotopumps.com.au
Featured image: Progressive cavity dosing pumps in a process plant. Image: ROTO Pumps
