To ensure they are getting products and services that match their needs, mining organisations want to partner with suppliers that have in-depth industry knowledge and proven experience.
A long history of servicing an industry displays a high level of industry knowledge, as well as an in-depth understanding of the unique requirements of the sector.
Celebrating its 40th year servicing the mining industry in 2024, Black Duck started out as a manufacturer of roll tarps and motor trimming in the agricultural sector.
Black Duck’s CEO, Phil Grace, explained that the company was based in a small farming town at the beginning, and relied on farmers for its work.
“With the seasonal nature of farming, we found it very tough, as during the busy seasons we were overloaded with work but then would have almost nothing for the next few months,” Mr Grace said.
“I had been trying to work out how to get consistent work year-round when a local farmer came in and enquired whether we would make him a removable canvas cover to go over the seats on his brand new LandCruiser.”
Mr Grace said that his initial instinct was to refuse due to the costly nature of creating seat covers from scratch, but he had a “light-bulb moment” later that evening.
“That night I was thinking about it – why not get a range of reusable patterns for the most common farm vehicles and make them in batches?”
Black Duck’s break into the mining industry was achieved by introducing its seat cover products to the dealers and motor body builders who were supplying and fitting out fleets for the mining industry.
Despite facing many challenges as a small business entering a large industry, Black Duck’s products proved to be capable of withstanding the conditions of the mining sector and secured its place as a valued supplier in the industry.
A trusted partner
Now, Black Duck has been a part of the mining industry for decades, growing, changing and adapting alongside the sector.
Mr Grace said that in his years supplying the industry, the biggest change he’s witnessed is the introduction of seat mounted side airbags.
“It created major problems for us, as initially the vehicle manufacturers said that users were not allowed to put a removable seat cover on the seats.
“We overcame this problem and after much research and testing we had a final, safety-approved product.”
While delivering top-quality products that suit the industry’s needs has gotten increasingly complicated, Black Duck’s commitment to excellence and integrity has cemented its place as a respected manufacturer and supplier.
A prosperous future
Mr Grace said that Australia has benefited immensely from the resources sector, and that he is grateful to be a part of such an important industry.
He also said that Black Duck is eager to offer its customers new products in addition to its quality seat covers.
“We have a few other niche vehicle protection products and we have also been working on expanding the range. Once we have done the required testing, we will release these to the market.”
Mr Grace said that he is excited to see what the future holds for Black Duck, for the mining industry and for Australia.
Featured image: In 2024, Black Duck celebrates its 40th year servicing the mining industry. Images: Black Duck
